Information we collect
We may collect information you provide when you request a parts quote, call, text, or visit the pickup counter. This may include your name, phone number, vehicle year, make, model, engine, VIN or partial VIN, old part number, part requested, quote notes, order details, and communication history.
How we use information
We use information to respond to quote requests, confirm fitment, confirm price and availability, prepare pickup orders, provide customer support, prevent fraud, improve our website, and comply with legal or business record obligations.
Calls and text messages
If you provide your phone number and consent to SMS, we may send messages about parts quotes, order status, pickup details, and customer-service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. See our SMS Terms.
Sharing information
We do not sell your personal information. We may share limited information with service providers that help operate our website, communications, order workflow, payment or record systems, and with parts suppliers only as needed to confirm availability, fitment, pricing, or fulfillment.
Cookies and analytics
This launch version is designed to work without advertising trackers. Basic server logs may be created by our hosting provider for security, reliability, and diagnostics.
Contact
Auto Parts OnTime
200 W First St – Suite #105
Santa Ana, CA 92701
(657) 377-1699